Four Seasons Reviews

Four Seasons has an overall rating of 4.1 based on 92 reviews. Customer feedback on Four Seasons is mixed: Four Seasons reviewers highlight positive aspects like luxurious accommodations, exceptional service, beautiful locations, fine dining options, which strongly appeal to affluent travelers seeking luxury experiences. However, Four Seasons is often criticized for its high prices, inconsistent service experiences, limited availability, occasional booking issues.

4.1/5.0

92 reviews

5 Stars

14

4 Stars

6

3 Stars

7

2 Stars

2

1 Star

0

All Four Seasons Reviews (92)
Alfonzo_lopez73
May 12, 2026
"checkout was more frustrating than expected"
i tried booking through fourseasons and the checkout process was annoying. the page kept loading slowly, and after it refreshed i had to type in my card details again. for a hotel site like this, i really expected it to feel a lot smoother. the booking did go through in the end, but overall it wasn’t a great experience.
MichaelBarnes
April 30, 2026
"Nice room, but cleanliness needs to improve"
I stayed here for one night and the room looked really nice at first, but then I noticed dust on the shelves and hair in the bathroom. The staff did come and take care of it quickly, which I appreciated, but for the price, I expected everything to be much cleaner from the start. If this happens again, I’d probably look at staying somewhere else next time...
MartinMitchell_20
April 27, 2026
"All Good in the End"
At first I was kind of expecting something to go wrong, because that usually happens with bookings, but everything matched my reservation just fine. No hassle, no surprises, actually, I was happy with it
Laci_costanza98
April 24, 2026
"Smooth booking, hoping for a little perk"
Booked a weekend stay through fourseasons.com the process was easy. The dates, room options, and prices were all clear, and I didn’t have to click around forever to figure things out. The confirmation came through right away too, which I appreciated. I did have to make one small change after booking, but that was simple enough. Overall, it was a really good experience and I’d use the site again, though if there’s any kind of credit, upgrade, or small compensation for booking direct, I’d definitely be happy to receive it.
Kim-blevins
April 16, 2026
"Helpful Staff, Just Caught Them at a Busy Time"
The staff were really helpful and friendly, so no complaints there. Check-in did take a little longer than I expected, but I think I just arrived at a bad time when things were backed up.
Griselda_clark76
April 15, 2026
"Recognition was kind of inconsistent"
I wanted this to work better than it did, but the recognition was hit or miss. Sometimes it picked things up right away and I was like, okay great, this is useful... and then other times it just didn’t recognize what I needed at all. So yeah, not terrible, but definitely inconsistent
David-neace
April 15, 2026
"The food did taste fresh, and the drinks…"
The food did taste fresh, and the drinks from room service were good, so I’ll give them that. But for the price, I was expecting a bit more. It wasn’t a bad experience, just kind of disappointing overall.
latrice.Glover
April 11, 2026
"Great breakfast!!"
Breakfast was super fresh and came out really quick!! I loved the pancakes and the coffee was just what I needed... The staff were friendly too, but not in that over-the-top way, which I appreciated!! I'd definitely be happy to book again!!!
aaron.Hickey
April 06, 2026
"Looks nice, but kind of a pain to use"
The site definitely looks polished at first, but actually using it was frustrating. Some pages loaded slower than I expected, and the booking process wasn’t super clear. I kept thinking, why do I have to click around this much just to compare rooms and dates??
A few details were tucked away in menus or popped up in odd sections, so I ended up going back and forth way too many times. For a hotel brand like this, I expected a smoother experience, you know?? It technically works, but it’s not exactly enjoyable
joyce1972
April 05, 2026
"Could use a bit more equipment"
It’s an okay place overall, but it just feels like it needs more equipment. Like, there were a few times I was kind of waiting around for the same machines, and after a while it gets a little frustrating. Not a bad experience, just... yeah, more options would make it a lot better
VirginiaBradley_80
February 23, 2026
"The waiter was really kind, and the food…"
The waiter was really kind, and the food came out quickly. So, you know, everything was calm and completely fine. No complaints from me
rebecca1992
February 20, 2026
"Beds Could Be More Comfortable"
Overall, the stay was fine, but the bed was just okay. I was expecting it to be a bit more comfortable, so that was a little disappointing. Not a dealbreaker, but it’s definitely something that could be improved.
frances.Winkfield
February 15, 2026
"The room was nice and the service was…"
The room was nice and the service was solid, so I can’t say there were any major problems. But for what I paid, I expected a little more. It kind of felt like most of the cost was for the name, and I left feeling like I could’ve saved some money staying somewhere else and gotten a similar experience
OHANESIAN
February 10, 2026
"Really relaxing, maybe I should do this more often"
I booked a spa treatment through Four Seasons it was way easier than I expected. The massage was really good, the staff were genuinely kind, and the whole place felt calm without being overly fancy or uncomfortable. I left feeling so much better than when I walked in, which made me wonder why I don’t do things like this more often. Maybe I’ve been underestimating how much I needed it? I’d definitely go again.
errolthomson4767
February 06, 2026
"Ended Up Being a Really Smooth Experience"
I booked through Four Seasons and was pleasantly surprised by how easy everything was. The staff were friendly, answered my questions quickly, and never made me feel like I was being rushed. They explained things in a way that was easy to understand and actually followed up when they said they would. It’s a small thing, but it really stands out when people know what they’re doing. I’d definitely use them again.
Diana.goad
February 05, 2026
"The room was clean, which I really appreciated…"
The room was clean, which I really appreciated, and overall it felt fine to stay in. The only thing was the repairs took a bit longer than I expected, so I was kind of waiting around and thinking, okay, hopefully this gets sorted soon. Not a huge deal, but definitely something I noticed
PhilipHillis_43
February 04, 2026
"I booked through fourseasons.com, and the check-in was..."
I booked through fourseasons.com, and the check-in was a little slower than I expected. The staff were nice enough, but they couldn’t seem to find my info right away, so I had to hang around for a bit. It wasn’t a huge deal or anything, just kind of not as smooth as I thought it would be for the price
joseph-Peck
February 04, 2026
"Helpful concierge, just a little slow one morning"
The concierge was really helpful during our stay. They booked dinner for us and even helped sort out a last-minute car ride, which saved us a lot of stress. They seemed to know the local spots well and were easy to talk to. The only small downside was that one morning the replies were a bit slower than I expected. Weirdly, I remember they recommended a place with a blue door for dinner, and it actually turned out to be great. Overall, it was a good service and definitely made the trip feel smoother.
RyanCampbell
January 18, 2026
"I kept coming back to the…"
I kept coming back to the room thinking, okay, they really don’t miss a thing. It was spotless every day, and the towels were always fresh. Such a small thing, but it made the stay feel so much more comfortable.
Theresa-bradley
January 15, 2026
"Support was surprisingly quick and easy"
I had a question about my booking the other day, and I expected to be waiting around for a while because I’d made coffee and was basically settling in for the long haul. But support got back to me way faster than I thought they would. They explained everything clearly, fixed the small issue without turning it into some huge back-and-forth, and made the whole thing really simple. I appreciated that a lot.

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